Privacy Policy (GDPR Compliant)

1. Who we are

Bolivia Highlights is a tour operator specialized in tailor-made trips and tours in Bolivia.

Bolivia Highlights acts as the Data Controller in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Personal data we collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number / WhatsApp

  • Travel preferences and inquiries

  • Any information you voluntarily provide through contact forms or direct communication

3. Legal basis for processing (GDPR – Article 6)

We process your personal data based on one or more of the following legal grounds:

  • Consent: when you submit a contact form or contact us voluntarily

  • Contractual necessity: to prepare quotations or provide travel services

  • Legitimate interest: to respond to inquiries and improve our services

  • Legal obligation: when required by law (accounting, tax, security)

4. Purpose of data processing

Your personal data is used exclusively to:

  • Respond to inquiries and requests

  • Provide travel information and quotations

  • Organize and operate tours

  • Communicate before, during, and after your trip

  • Fulfill legal and administrative obligations

We do not use your data for automated decision-making or profiling.

5. Data sharing

We do not sell or rent personal data.

Your data may be shared only when strictly necessary with:

  • Accommodation providers

  • Transport operators

  • Guides or local service providers

Only the data required to operate your trip will be shared.

6. International data transfers

As Bolivia is located outside the European Economic Area (EEA), your data may be processed outside the EU.
We ensure appropriate safeguards are applied to protect your personal data in accordance with GDPR standards.

7. Data retention

We retain personal data only for as long as necessary:

  • Inquiry data: up to 24 months

  • Client booking data: as required for legal, accounting, and operational purposes

After this period, data is securely deleted.

8. Cookies

Our website uses cookies to:

  • Ensure proper website functionality

  • Improve user experience

  • Analyze traffic and performance

You may disable cookies through your browser settings at any time.

9. Embedded content

This website may include embedded content (videos, maps, images).
Embedded content behaves as if you visited the external website directly and may collect data according to their own privacy policies.

10. Your GDPR rights

As a data subject, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 info@boliviahighlights.travel

11. Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

12. Changes to this policy

This Privacy Policy may be updated periodically.
The latest version will always be available on this page.